E-commerce Manager

Job Description

We are seeking a skilled E-commerce Manager to enhance our online presence and drive sales growth. The ideal candidate will possess a robust understanding of online retail, including SEO, digital marketing, and web analytics. You will collaborate with cross-functional teams to implement effective strategies, while also managing product listings and customer engagement initiatives.

Responsibilities

• Establish customer loyalty programmes and promotions to enhance retention.
• Leverage social media platforms to boost product awareness.
• Collaborate with IT to ensure website security and functionality.
• Lead outreach efforts for influencer marketing collaborations.
• Analyse customer feedback to refine strategies and enhance customer satisfaction.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA preferred

Experience

• 5+ years of experience in managing e-commerce projects or digital marketing

Technical Skills

• Digital Marketing
• Content Management Systems
• Email Marketing

Soft Skills

• Communication Skills
• Project Management

Certifications

• Google Analytics Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Proficiency in data analysis tools: Hands-on experience with data analysis tools to measure performance.
• Experience in international e-commerce: Knowledge of global market trends and customer preferences.

Benefits

• Comprehensive benefits package including wellness programs
• Flexible working hours and remote work options
• 401(k) retirement plan with company contributions
• Employee discounts on products

Company Culture

• Growth Mindset: We believe in the potential for personal and professional growth for all employees.
• Community Involvement: Our team actively participates in community service and outreach initiatives.
• Respect and Inclusion: We foster a culture of respect and inclusion, valuing diverse perspectives.