Account Manager

Job Description

Are you an experienced Account Manager looking for an exciting opportunity in Brighton? We seek a motivated individual to manage client accounts, ensuring a high level of service and fostering strong client partnerships. Your expertise in crafting client-specific strategies will make a significant impact.

Responsibilities

• Oversee all aspects of account management ensuring timely delivery.
• Conduct regular check-ins with clients to gauge satisfaction levels.
• Implement feedback mechanisms to enhance service quality.
• Negotiate contract renewals and manage pricing models for clients.
• Collaborate with the sales team to develop new business strategies.
• Utilize CRM systems to track and manage client information.
• Foster a positive team environment through collaboration.
• Meet with the product team to stay informed about developments.
• Champion the client's voice in product development discussions.

Requirements

Education

• Bachelor's degree in a relevant field, with preference for Marketing or Business
• Master's degree or postgraduate qualifications are advantageous

Experience

• 5+ years of experience managing clients in a sales environment

Technical Skills

• Strong proficiency in Microsoft Office Suite
• Project management tools knowledge

Soft Skills

• Relationship-building skills
• Problem-solving abilities

Certifications

• Professional Sales Certification

Languages

• English: Fluent

Advantageous

• Proven track record in meeting sales targets: Demonstrated ability to meet or exceed performance metrics.
• Strong analytical background: Ability to analyze sales data to drive business strategy.

Benefits

• Pension scheme with company contributions
• Paid professional development and training
• Employee assistance program
• Social events and team-building activities

Company Culture

• Innovation: We value innovative thinking and encourage our staff to push boundaries.
• Client Focus: Our commitment to client satisfaction drives our business decisions.
• Work-Life Balance: We understand the importance of balancing work and life commitments.