Sales Associate

Job Description

As a Sales Associate, you will be the face of our retail operation in Coventry. You will engage with customers, provide product knowledge, and ensure a delightful shopping experience. Your role is vital in driving sales and customer satisfaction.

Responsibilities

• Deliver top-notch customer service by greeting and assisting customers.
• Utilise sales techniques to optimise customer engagement and purchase encouragement.
• Ensure accurate processing of transactions, maintaining records of sales.
• Assist in the merchandising and replenishment of stock.
• Support team goals by actively participating in sales campaigns.
• Engage in continuous learning about product lines and market trends.
• Contribute to a friendly and welcoming store environment.

Requirements

Education

• GCSEs required, A-Level preferred
• Degree in Business or related field would be advantageous

Experience

• One year experience in retail or customer service sector

Technical Skills

• Customer Relationship Management (CRM)
• Visual Merchandising

Soft Skills

• Emotional Intelligence
• Adaptability

Languages

• English: Fluent

Advantageous

• Previous experience in a tech retail environment: Practical experience in selling technology products in a retail setting.
• Skills in customer engagement techniques: Proven strategies to engage and retain customers throughout the sales process.

Benefits

• Pension scheme with company contributions
• Performance-based bonuses
• Employee wellness programmes
• Flexible working hours and overtime pay

Company Culture

• Positive Work Atmosphere: We maintain a friendly and supportive work culture where every opinion counts.
• Innovation-Driven: We encourage innovative thinking and provide opportunities for creative input.
• Customer-Focused: Our aim is to create an outstanding shopping experience, and everyone contributes to that goal.