Musical Instrument Repairers and Tuners

Job Description

We are seeking a skilled Musical Instrument Repairer and Tuner to join our team in Manchester. The successful candidate will be responsible for repairing and maintaining wind instruments such as saxophones, flutes, and clarinets, while delivering outstanding customer service.

Responsibilities

• Conduct in-depth inspections of instruments to diagnose issues accurately.
• Manage customer relationships and expectations throughout the repair process.
• Utilise repair tools and equipment effectively to perform high-quality work.
• Ensure that all repairs comply with industry standards and best practices.
• Facilitate a smooth workflow within the repair team to maximise efficiency.
• Participate in community outreach events to promote our services.
• Support the development of new service offerings based on customer feedback.
• Maintain a positive team environment, contributing to collective goals.
• Implement best practices for sustainable instrument repair and maintenance.

Requirements

Education

• High school diploma or equivalent
• Bachelor’s degree in music or music technology preferred

Experience

• 3+ years of experience in instrument repair

Technical Skills

• Mechanical Skills
• Diagnostic Skills

Soft Skills

• Problem-Solving
• Organisational Skills

Languages

• English: Fluent

Advantageous

• Soldering certification: Certification in soldering techniques, beneficial for electronic repairs.
• Sales experience: Experience in sales, particularly related to musical instruments or services.

Benefits

• Comprehensive health and dental insurance
• Pension scheme with employer contributions
• Flexible working hours
• Workshops and training in instrument repair techniques

Company Culture

• Customer-Centric: Our focus is always on providing the best service to our customers.
• Creativity and Innovation: We encourage creativity and innovative approaches in repairs and services.
• Inclusivity: We celebrate diversity and promote an inclusive workplace.