Network Operations Analyst

Job Description

We are seeking a detail-oriented Network Operations Analyst to manage and optimise our telecommunication systems. The ideal candidate will have a strong technical background and a passion for ensuring seamless network performance. You will work closely with various teams to troubleshoot issues and implement enhancements.

Responsibilities

• Conduct regular network audits to assess reliability and performance.
• Implement improvements based on identified trends in network data.
• Act as a point of contact for technical issues related to network infrastructure.
• Support the evaluation and integration of new technologies.
• Lead small projects aimed at enhancing network services.
• Document troubleshooting processes and solutions for future reference.

Requirements

Education

• Bachelor's degree in a relevant technical field
• Master's degree is a plus

Experience

• 5 years of experience in network operations or telecommunications roles

Technical Skills

• Network Security
• VoIP Technologies

Soft Skills

• Time Management
• Interpersonal Skills

Certifications

• AWS Certified Solutions Architect
• Certified Information Systems Security Professional (CISSP)

Languages

• English: Fluent

Advantageous

• Knowledge of network protocols: Experience with TCP/IP and related network protocols.
• Familiarity with network performance tools: Experience with tools like SolarWinds or PRTG for monitoring.

Benefits

• Health and wellness programmes
• Flexible working options including remote work
• Professional development budget
• Employee discounts and perks

Company Culture

• Growth Opportunities: We invest in our employees' professional growth through training and mentorship programmes.
• Work-Life Balance: We promote a healthy work-life balance, allowing flexibility in work arrangements.
• Employee Recognition: We value and celebrate our employees' contributions and successes.