BirminghamFull-time£16,000 - £20,000 / Year (£1,333 - £1,667 / Month)
Job Description
We are seeking a skilled Food Server to join our vibrant team. The ideal candidate will have excellent communication and customer service skills to ensure a delightful dining experience for our guests.
Responsibilities
Greet customers warmly and assist them with seating.
Present menus and be knowledgeable about menu items and specials.
Process orders for food and beverages effectively.
Ensure that all tables are clean and well-presented.
Monitor tables for guest satisfaction and respond promptly to needs.
Assist in training new servers and team members.
Participate in team meetings and contribute ideas for improvement.
Report any customer concerns to management swiftly.
Help with inventory management and restocking supplies.
Support other team members during busy times.
Requirements
Education
High school diploma or equivalent
Experience
Prior experience in customer service or food service is a plus.
Technical Skills
Knowledge of food safety and hygiene practices
Ability to operate an electronic till system
Soft Skills
Customer-oriented mindset
Adaptability
Certifications
Food Safety Certification
Languages
English: Fluent
Advantageous
Barista skills and knowledge of coffee preparation techniques: Ability to prepare coffee and related beverages.
Ability to speak additional languages: Fluency in other languages is a plus.
Benefits
Comprehensive health coverage
Paid time off and holidays
Employee discounts
Friendly and supportive work environment
Company Culture
Diversity and Inclusion: We celebrate diversity and ensure an inclusive workplace for everyone.
Continuous Improvement: We encourage feedback and are always looking to improve our processes and services.
Respect and Integrity: We uphold the highest standards of ethical conduct and respect amongst our team.