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Job Description
As a Welfare Interviewer, you will conduct interviews with individuals seeking assistance, assessing their eligibility for various welfare programs. Your role will involve gathering essential information, analysing cases, and making well-informed decisions to ensure that support is delivered efficiently and effectively.

Category: Non-Profit and Social Services - Social Work
Full-time
  • £20,000 - £30,000 / Year

Closing Date: 2024-11-20
Location: London
Job Responsibilities
  • Conduct assessments to evaluate applicants for welfare assistance.
  • Analyse and document personal and financial histories of applicants.
  • Provide clear information about available welfare programs.
  • Assist clients in navigating the application process and resolving issues.
  • Regularly update case management software with applicant information.
  • Attend training sessions on policy changes and best practices.
  • Work with community agencies to refer clients to additional resources.
  • Monitor applications and provide follow-up where necessary.
Job Requirements
  • High school diploma or equivalent
  • Additional certification in social services is advantageous
  • Microsoft Office Suite Competent in using Word, Excel, and Outlook.
  • Database Management Systems Basic knowledge of database management tools.
  • Communication Strong verbal and written communication skills.
  • Analytical Thinking Ability to analyse and evaluate complex information.
  • Empathy Sensitivity towards the circumstances of others.
Advantageous
  • Knowledge of local community resources: Familiarity with local support organisations and services.
  • Experience working with vulnerable groups: Comfort and understanding in dealing with sensitive cases.
Benefits
  • Comprehensive benefits package including health insurance.
  • Pension scheme with employer contributions.
  • Regular training and development sessions.
  • Flexible working hours.
Company Culture
  • Community Focus: We are dedicated to making a positive impact in our community.
  • Continuous Improvement: We believe in always striving for better outcomes and processes.
How to Apply
  • Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Welfare Interviewer position and share your profile with the recruiter.
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