Operations Manager

Job Description

We are seeking an experienced Operations Manager to oversee the company's day-to-day functions and ensure smooth operational procedures. The ideal candidate will be responsible for driving operational strategies, optimising processes, and leading a team towards achieving performance goals.

Responsibilities

• Drive operational improvements and efficiencies.
• Establish performance benchmarks and ensure targets are met.
• Assist in the strategic planning process.
• Ensure compliance with regulations and company policies.
• Manage relationships with external partners and suppliers.
• Implement training programs for staff development.
• Coordinate cross-functional projects to enhance operations.
• Conduct risk assessments and mitigate operational risks.
• Report to senior management on operational performance and initiatives.
• Act as a liaison between management and employees to ensure effective communication.

Requirements

Education

• Bachelor's degree in Management or a related field
• MBA preferred

Experience

• 5+ years in a management role within operations

Technical Skills

• Supply Chain Management
• Data Analysis

Soft Skills

• Problem-Solving
• Teamwork

Certifications

• Project Management Professional (PMP)
• ISO 9001 Certification

Languages

• English: Fluent

Advantageous

• Knowledge of ISO Standards: Understanding of ISO standards and their implications for quality management.
• Experience in Change Management: Demonstrated experience in managing change across operational processes.

Benefits

• Comprehensive health and dental plans
• Generous holiday allowances
• Ongoing training and career development
• Employee assistance programs

Company Culture

• Inclusivity: Our workplace is diverse and inclusive, welcoming employees from various backgrounds.
• Supportive Environment: We provide a supportive environment where every employee can thrive.
• Work-Life Balance: We strive to maintain a healthy work-life balance for our employees.