Retail Operations Specialist

Bristol FULL TIME £25,000 - £35,000 / Year
(£2,083 - £2,917 / Month)

Job Description

As a Retail Operations Specialist in Bristol, you will play a vital role in ensuring our store runs smoothly. You will optimise daily operations, enhance customer experiences, and help achieve sales targets. Our ideal candidate is a team player with a keen eye for detail and a passion for retail.

Responsibilities

  • Ensure high standards of customer service are maintained.
  • Monitor stock levels and place orders as necessary.
  • Implement training programs for new hires.
  • Assist in the development of marketing initiatives.
  • Liaise with suppliers and manage vendor relationships.
  • Prepare reports on operational performance and customer feedback.
  • Support visual merchandising to enhance product presentation.
  • Participate in team meetings and contribute ideas for improvements.
  • Help coordinate store events and promotions.
  • Evaluate staff performance and provide constructive feedback.

Requirements

Education
  • Relevant certification in Retail or Business Management
Experience
  • 5+ years of experience managing retail operations
Technical Skills
  • Customer Relationship Management (CRM)
  • Visual Merchandising
Soft Skills
  • Problem-solving
  • Teamwork
Certifications
  • Certificate in Retail Operations
Languages
  • English: Fluent

Advantageous

  • Experience in project management: Ability to lead retail projects from initiation to completion.
  • Familiarity with digital marketing tools: Knowledge of using marketing tools to enhance retail strategies.

Benefits

  • Generous holiday allowance
  • Flexible working hours
  • Opportunities for professional development and training
  • Work-life balance initiatives

Company Culture

  • Inclusivity: We are committed to creating a workplace that embraces diversity.
  • Professional Growth: We invest in our employees’ professional development through training and mentorship.
  • Work-Life Balance: We promote a healthy work-life balance for all team members.
Status: Closed