Retail Operations Specialist

Job Description

As a Retail Operations Specialist in Bristol, you will play a vital role in ensuring our store runs smoothly. You will optimise daily operations, enhance customer experiences, and help achieve sales targets. Our ideal candidate is a team player with a keen eye for detail and a passion for retail.

Responsibilities

• Ensure high standards of customer service are maintained.
• Monitor stock levels and place orders as necessary.
• Implement training programs for new hires.
• Assist in the development of marketing initiatives.
• Liaise with suppliers and manage vendor relationships.
• Prepare reports on operational performance and customer feedback.
• Support visual merchandising to enhance product presentation.
• Participate in team meetings and contribute ideas for improvements.
• Help coordinate store events and promotions.
• Evaluate staff performance and provide constructive feedback.

Requirements

Education

• Relevant certification in Retail or Business Management

Experience

• 5+ years of experience managing retail operations

Technical Skills

• Customer Relationship Management (CRM)
• Visual Merchandising

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Certificate in Retail Operations

Languages

• English: Fluent

Advantageous

• Experience in project management: Ability to lead retail projects from initiation to completion.
• Familiarity with digital marketing tools: Knowledge of using marketing tools to enhance retail strategies.

Benefits

• Generous holiday allowance
• Flexible working hours
• Opportunities for professional development and training
• Work-life balance initiatives

Company Culture

• Inclusivity: We are committed to creating a workplace that embraces diversity.
• Professional Growth: We invest in our employees’ professional development through training and mentorship.
• Work-Life Balance: We promote a healthy work-life balance for all team members.