Civil Service Officer

Job Description

As a Civil Service Officer in Cardiff, you will play a pivotal role in facilitating government operations and serving the community. We are looking for proactive individuals who are dedicated to public service and possess excellent organisational skills.

Responsibilities

• Support the development and execution of policy initiatives.
• Evaluate program effectiveness and recommend improvements.
• Strengthen relationships between government and community partners.
• Maintain accurate records and documentation as required.
• Participate in training sessions for staff development.
• Conduct outreach to promote awareness of public service programs.
• Help coordinate responses to public inquiries and issues.

Requirements

Education

• Bachelor's degree in a relevant field such as Public Policy or Social Sciences
• Master's degree in Public Administration is preferred

Experience

• 3+ years of experience in government or community service roles

Technical Skills

• Data Analysis
• Regulatory Compliance

Soft Skills

• Critical Thinking
• Team Leadership

Languages

• English: Fluent

Advantageous

• Experience in project management: Skilled in overseeing projects from initiation to completion within the public sector.
• Familiarity with public policy analysis tools: Knowledge of tools and methodologies used in public policy evaluation.

Benefits

• Employee assistance programmes for mental health support
• Access to various health and wellness programs
• Professional certification reimbursement
• Networking opportunities within the public sector

Company Culture

• Innovation in Public Service: We encourage innovative ideas and have a culture that rewards creative problem-solving.
• Continuous Improvement: We focus on personal and professional growth through continuous learning opportunities.
• Transparency: We maintain open communication channels and a culture of transparency.