Direct Care Supervisor

Job Description

As a Direct Care Supervisor, you will oversee and manage our care staff, ensuring that they deliver exceptional and person-centered care. The role involves training, mentoring, and performance evaluation of staff to maintain high standards of care.

Responsibilities

• Lead the care team, ensuring adherence to care plans.
• Conduct assessments to evaluate resident needs and outcomes.
• Liaise with families, healthcare professionals, and external stakeholders.
• Maintain accurate and confidential records.
• Implement operational strategies to improve service delivery.
• Organise staff training sessions and continuous professional development.
• Address and resolve any issues promptly and effectively.
• Promote a positive work culture within the care environment.
• Encourage resident autonomy and dignity in care provision.

Requirements

Education

• SVQ Level 4 in Health and Social Care (or equivalent)
• Registered Manager Award (desirable)

Experience

• Minimum of 3 years' experience in a care supervisory role

Technical Skills

• Leadership
• Care Management

Soft Skills

• Communication
• Empathy
• Conflict Resolution

Certifications

• First Aid Certification

Languages

• English: Fluent

Advantageous

• Staff Recruitment Experience: Experience in staff recruitment and training processes.
• Risk Assessment Skills: Hands-on experience in conducting risk assessments to ensure client safety.

Benefits

• Comprehensive health, dental, and vision insurance.
• Generous pension plan.
• Professional development opportunities.
• Employee wellness programs.

Company Culture

• Empowerment: We empower our staff to make decisions and take ownership of their professional development.
• Team Spirit: We promote a strong team spirit and celebrate our collective successes.
• Respect: Respect for clients and colleagues is at the heart of our values.