Dental Receptionist

Job Description

We are seeking a Dental Receptionist to join our team in Slough. The ideal candidate will be responsible for managing patient appointments, communicating with patients, and providing excellent customer service. If you have a friendly disposition and excellent organisational skills, this role is for you.

Responsibilities

• Coordinate appointment scheduling and follow-ups efficiently.
• Respond to patient queries and provide clarity on dental procedures.
• Input and update patient information in the system accurately.
• Support team members in ensuring smooth patient flow.
• Oversee the cleanliness of the reception area and waiting room.
• Assist patients with payment and insurance processes.
• Manage correspondence including emails and documentation.
• Conduct general office duties to support dental operations.
• Ensure compliance with health and safety regulations.
• Work collaboratively with the dental team to improve patient experience.

Requirements

Education

• High school diploma or equivalent
• Relevant certifications in dental assisting or administration are a plus

Experience

• 2+ years of experience in a reception or administrative role, preferably in healthcare

Technical Skills

• Knowledge of dental terminology
• Ability to operate office equipment

Soft Skills

• Interpersonal skills
• Time management skills

Certifications

• CPR Certification
• Dental Receptionist Course (optional)

Languages

• English: Fluent

Advantageous

• Experience in working with NHS systems: Familiarity with NHS regulations and systems is advantageous.
• Bilingual abilities: Ability to communicate in another language is a plus.

Benefits

• Comprehensive salary package
• Pension scheme
• Access to training and development programs
• Friendly work environment

Company Culture

• Inclusive Environment: We embrace diversity and encourage applications from all backgrounds.
• Community Involvement: We actively participate in local health awareness initiatives and community programmes.
• Supportive Team: Our team is supportive and encourages each other to achieve their best.