E-commerce Manager

Job Description

As an E-commerce Manager, you will spearhead our online sales and marketing strategies to enhance user experience and boost conversion rates. You will work closely with cross-functional teams to deliver exceptional results, focusing on customer engagement and retention.

Responsibilities

• Strategically drive digital marketing and sales across the e-commerce platform.
• Create content strategies that resonate with target audiences.
• Identify and implement cutting-edge technologies to enhance the shopping experience.
• Train and mentor junior staff on e-commerce best practices.
• Serve as the primary point of contact for all e-commerce inquiries.
• Foster relationships with vendors and partners to optimise inventory and supply chain processes.

Requirements

Education

• Bachelor's degree in Business or related field
• Master's degree is preferred

Experience

• 5+ years of experience managing e-commerce operations or online marketing

Technical Skills

• CRM Software
• Email Marketing

Soft Skills

• Strategic Vision
• Problem-solving

Certifications

• E-commerce Management Certificate
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Proficiency in Adobe Creative Suite: Experience with graphic design tools for creating marketing materials.
• Familiarity with affiliate marketing: Knowledge of affiliate programmes and their management.

Benefits

• Comprehensive health insurance package
• Annual leave and sick pay
• Training and development opportunities
• Employee discounts on products

Company Culture

• Innovation: We encourage innovative thinking and creative problem-solving.
• Supportive Atmosphere: Our workplace is built on support, encouraging growth and success.
• Work-Life Balance: We advocate a healthy work-life balance for our employees.