Vehicle Diagnostic Specialist

Job Description

We are on the hunt for a skilled Vehicle Diagnostic Specialist in Dumfries to enhance our expert automotive services team. This role requires a comprehensive understanding of vehicle technology, diagnostics, and repairs. The successful candidate will utilise cutting-edge diagnostic tools to identify issues efficiently and provide accurate solutions.

Responsibilities

• Utilise various diagnostic tools to determine vehicle performance issues.
• Provide solutions and recommendations based on diagnostic findings.
• Support the service department in achieving performance goals.
• Document all diagnostic findings to maintain service transparency.
• Participate in continual training sessions to improve skills and knowledge.
• Promote a culture of safety and compliance within the workplace.

Requirements

Education

• City & Guilds Level 3 Certificate in Vehicle Repair
• Additional qualifications in hybrid or electric vehicle technology are a plus

Experience

• 5+ years of experience in diagnostics or related automotive field

Technical Skills

• Advanced Diagnostics Equipment
• Hybrid/Electric Vehicle Systems

Soft Skills

• Customer Focus
• Analytical Skills

Certifications

• Hybrid Vehicle Technician Certification
• ATA Certification

Languages

• English: Fluent

Advantageous

• Project Management Skills: Ability to manage multiple tasks and priorities effectively.
• Previous Experience in Customer-Facing Roles: Experience working directly with customers in a service capacity.

Benefits

• Generous annual leave entitlement
• Enhanced maternity/paternity leave
• Employee discounts on services and products
• Wellness programs and support initiatives

Company Culture

• Diversity and Inclusion: We value diverse perspectives and strive for an inclusive workplace.
• Continuous Learning: We provide ongoing training and development opportunities for our team.
• Customer-Centric: We focus on providing exceptional service and building lasting relationships with our customers.