Food Counter Worker

Job Description

We are seeking a dedicated Food Counter Worker to join our team. The ideal candidate will have a passion for customer service and possess excellent communication skills. As a Food Counter Worker, you will assist customers in selecting and purchasing food items, handle cash transactions, maintain cleanliness of the counter area, and ensure customer satisfaction.

Responsibilities

• Assist customers in choosing food items and provide excellent service.
• Handle cash and card transactions with precision.
• Keep the counter tidy and organized throughout the shift.
• Prepare food items for service in compliance with health standards.
• Address customer complaints and feedback professionally.
• Collaborate with kitchen staff to ensure timely and accurate service.
• Restock supplies and maintain inventory levels.
• Follow hygiene protocols.
• Provide feedback to management regarding customer service and product offerings.
• Work collaboratively with team members to enhance the dining experience.

Requirements

Education

• Food hygiene certification is advantageous

Experience

• 1-2 years of experience in customer service or food industry is preferred.

Technical Skills

• Cash Handling
• Food Preparation Techniques

Soft Skills

• Teamwork
• Flexibility

Certifications

• Food Safety Level 2

Languages

• English: Fluent

Advantageous

• Food hygiene certification: Familiarity with food hygiene legislation and best practices.
• Experience in cash handling: Previous experience managing cash transactions in a retail or food environment.

Benefits

• Competitive salary ranging from £17,000 to £20,000 per annum.
• Opportunity for career advancement within the company.
• Employee discounts on meals.
• Flexible working hours.

Company Culture

• Teamwork: We pride ourselves on a supportive team environment where everyone has a role to play.
• Customer Focus: Our customers are at the heart of everything we do, and we strive to exceed their expectations.
• Continuous Improvement: We are always seeking ways to improve our services and processes.