Social Media Manager

Job Description

We are seeking a creative and dynamic Social Media Manager to drive our brand's online presence. You will be responsible for developing and executing engaging social media strategies that resonate with our target audience and boost brand awareness. If you're passionate about social media and have a flair for creative content, we want to hear from you!

Responsibilities

• Establish and manage social media KPIs to measure success.
• Lead brainstorming sessions to generate innovative content ideas.
• Respond to comments and customer queries in a professional manner.
• Utilise paid social media marketing strategies to drive traffic and conversions.
• Create reports summarising social media performance for internal stakeholders.
• Identify and leverage emerging social media trends and platforms.
• Organise and manage social media events and campaigns.
• Train and mentor junior team members in social media strategies.

Requirements

Education

• Bachelor's degree in Digital Marketing, Public Relations, or related field
• Master's degree preferred

Experience

• 3+ years of experience in a social media or digital marketing role

Technical Skills

• SEO
• Graphic Design Software

Soft Skills

• Analytical Skills
• Adaptability

Certifications

• Digital Marketing Certificate
• HubSpot Content Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience in video content creation: Ability to create and edit video content for social media platforms.
• Understanding of social customer care: Knowledge of best practices for customer engagement via social media.

Benefits

• Health insurance and wellness benefits
• Company-sponsored training and certifications
• Opportunities for remote work options
• Employee recognition programs

Company Culture

• Growth Mindset: We believe in continuous learning and offer growth opportunities for our team members.
• Community Engagement: We actively contribute to local charitable activities and support community initiatives.
• Work-Life Balance: We promote a healthy work-life balance for all employees.