E-commerce Manager

Job Description

Are you an experienced E-commerce Manager looking to make a significant impact? Join us in Kingston upon Hull, where you will lead our online sales strategies, optimize our e-commerce platforms, and drive customer engagement. Your expertise will guide our digital marketing efforts, ensuring we stay ahead in a competitive marketplace. We value innovation and are eager to see how you can contribute to our growth.

Responsibilities

• Create and manage the e-commerce budget to maximize ROI.
• Conduct market research to identify customer needs and preferences.
• Coordinate with supply chain management to ensure product availability.
• Implement customer feedback systems to improve service and offerings.
• Regularly update product information and pricing strategies.
• Utilize analytics tools to assess campaign performance and generate reports.
• Work with graphic designers to create engaging online content and promotions.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• Postgraduate qualifications in Digital Marketing preferred

Experience

• 5+ years of experience managing e-commerce teams and strategies.

Technical Skills

• PPC advertising
• Email marketing software (e.g., Mailchimp, Klaviyo)

Soft Skills

• Strategic thinking
• Communication

Certifications

• Digital Marketing Institute Certification
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Knowledge of UX/UI principles: Understanding of user experience and interface design to improve usability and customer satisfaction.
• Fluency in another language: Other language skills that can enhance customer engagement in diverse markets.

Benefits

• Comprehensive health and dental plans
• Pension scheme with employer contributions
• Regular team outings and events
• Training and career advancement programs

Company Culture

• Customer Focused: We prioritize our customers and aim to exceed their expectations through excellent service.
• Collaborative Spirit: Our collaborative spirit empowers teams to share ideas and improve processes together.
• Growth Mindset: We believe in continuous improvement and offer opportunities for personal and professional development.