Hospitality Coordinator

Job Description

We are seeking an enthusiastic Hospitality Coordinator to join our Brighton team. In this role, you will manage bookings, coordinate events, and ensure our guests have a memorable experience. You will be instrumental in maintaining high standards of service and communication.

Responsibilities

• Support the Operations Manager in administrative tasks.
• Coordinate logistics for events including catering and accommodation.
• Resolve any issues that arise during events quickly and effectively.
• Participate in strategic planning sessions for service improvements.
• Ensure compliance with health and safety regulations throughout the venue.
• Act as a point of contact for guests during their stay.

Requirements

Education

• Bachelor's degree in a relevant field

Experience

• 3+ years in a similar role within the hospitality industry

Technical Skills

• Booking Systems
• Event Management Software

Soft Skills

• Time Management
• Teamwork

Languages

• English: Fluent

Advantageous

• Familiarity with CRM systems: Experience with tools that enhance guest relationships.
• Leadership experience: Prior experience leading a team is beneficial.

Benefits

• Healthcare benefits including dental and vision
• Flexible working hours
• Paid time off and holidays
• Opportunities for career progression

Company Culture

• Inclusivity: We celebrate diversity and are committed to an inclusive culture.
• Innovation: We thrive on innovative ideas and encourage creative solutions.
• Work-Life Balance: We understand the importance of a healthy balance between work and personal life.