We are seeking a dedicated Dental Office Manager to oversee the daily operations of our dental office in Slough. The ideal candidate should have leadership experience, strong organisational skills, and a patient-focused approach.
Responsibilities
Direct all office operations to maintain high-quality patient care.
Foster a positive environment for both staff and patients.
Implement and monitor key performance indicators for office efficiency.
Lead recruitment efforts for office staff.
Manage patient communication, including reminders and follow-ups.
Analyse financial reports to assess the practice's performance.
Answer queries regarding treatments and services offered.
Collaborate with the dental team to enhance patient experiences.
Requirements
Education
Degree in Healthcare Management or related area
Additional training in dental administration is a plus
Experience
3+ years of experience in healthcare management
Technical Skills
Practice Management Software
Financial Management
Soft Skills
Problem-solving
Team Collaboration
Languages
English: Fluent
Advantageous
Experience in patient outreach programs: Able to implement strategies to enhance patient engagement and retention.
Background in marketing or business development: Skilled in promoting dental services and expanding patient base.
Benefits
Attractive salary package
Flexible working hours
Ongoing training and support
Employee assistance programs
Pension scheme
Company Culture
Inclusivity: We value diversity and are committed to creating an inclusive work environment.
Innovation: We encourage new ideas and solutions to enhance patient care and practice efficiency.
Work-Life Balance: We understand the importance of balancing work and personal life and promote flexible schedules.