Labor Relations Specialist

Job Description

As a Labor Relations Specialist, you will manage and resolve employee grievances and appeals effectively within our organisation. You play a pivotal role in fostering fair labour practices while ensuring compliance with regulations.

Responsibilities

• Manage the end-to-end workflow of grievances and appeals, ensuring all procedures and policies are followed.
• Review and assess grievances and appeals filed by employees.
• Conduct detailed investigations and gather pertinent evidence.
• Guide and support employees throughout the grievance and appeal process.
• Identify trends or recurring issues and propose recommendations.
• Ensure documentation is maintained accurately and in a timely manner.
• Provide training on conflict resolution and grievance handling to staff.
• Analyze data to track the effectiveness of grievance resolution processes.
• Stay current with changes in employment legislation and company policy.
• Work closely with HR and management to drive employee engagement efforts.

Requirements

Education

• Degree in Human Resources, Legal Studies, or a related field
• Higher degree or qualifications in employment law desirable

Experience

• Extensive knowledge of UK employment laws and grievance handling is essential.

Technical Skills

• Experience in conflict resolution
• Management of grievance procedures

Soft Skills

• Teamwork
• Time Management

Certifications

• HR Management Certification
• ISO 9001 Certification in Quality Management

Languages

• English: Fluent

Advantageous

• Experience in regulated industries: Knowledge of compliance within regulated sectors such as healthcare or finance.
• Knowledge of best practices in mediation: Familiarity with effective mediation techniques to resolve conflicts.

Benefits

• Generous vacation and leave policies.
• Inclusive workplace culture.
• Employee assistance programs.
• Opportunities for remote working.

Company Culture

• Collaboration: We foster collaboration across all levels and departments.
• Flexibility: Our flexible work arrangements promote a better work-life balance.
• Employee Engagement: We engage employees in meaningful work and decision-making processes.