Billing and Posting Clerk

Job Description

We are on the lookout for a diligent Billing and Posting Clerk to join our committed team. You will play a pivotal role in the toll collection process, ensuring seamless customer transactions and efficient operations.

Responsibilities

• Collect tolls from drivers using cash, credit/debit cards, or toll transponders.
• Provide excellent customer service by answering questions and resolving disputes.
• Keep the toll booth area clean and well-maintained.
• Record toll transactions and prepare reports for management.
• Assist in training new staff members on operational procedures.

Requirements

Education

• High school diploma or equivalent

Experience

• No previous experience required; training will be provided.

Technical Skills

• Toll booth system software
• Cash registers and money-handling equipment

Soft Skills

• Customer Service
• Attention to Detail
• Communication

Languages

• English: Fluent

Advantageous

• Previous cash handling experience: Experience in handling cash transactions and balancing drawers.
• Flexible availability: Ability to work various shifts, including weekends and holidays.

Benefits

• Competitive salary of £16,000 - £20,000 per year.
• Paid time off and sick leave.
• Comprehensive medical, dental, and vision insurance.
• Opportunities for advancement within the company.

Company Culture

• Teamwork: We value collaboration and encourage our employees to work together.
• Customer Focus: Our commitment to customer service is at the heart of what we do.
• Inclusivity: We embrace diversity and foster an inclusive work environment.