Tour Counselor

Job Description

As a Tour Counselor, you will play a crucial role in planning, organising, and coordinating travel itineraries for clients. You will provide exceptional customer service while offering expert guidance to enhance their travel experiences.

Responsibilities

• Engage clients to understand their travel needs and preferences.
• Monitor industry trends to suggest improvements for current offerings.
• Run social media campaigns to attract potential clients and communicate special offers.
• Provide post-travel follow-up to ensure customer satisfaction.
• Train new staff on travel booking systems and procedures.

Requirements

Education

• Bachelor's degree in Tourism Management or related field
• Additional certifications in travel planning are preferred

Experience

• 2+ years of experience in a travel-related role.

Technical Skills

• Amadeus

Soft Skills

• Flexibility

Advantageous

• Knowledge of specific geographical areas: Expertise in popular travel destinations will be an advantage.

Benefits

• Comprehensive benefits package including health and dental.
• 403(b) retirement plan with company match.
• Employee travel perks.
• Professional development opportunities.

Company Culture

• Work-Life Balance: We encourage a healthy work-life balance and flexibility in scheduling.
• Employee Wellbeing: We prioritise the wellbeing of our employees through numerous wellness initiatives.