Insurance Claims Specialist

Job Description

We are seeking an experienced Insurance Claims Specialist to join our Brighton office. Your role will involve assessing claims, liaising with clients, and maintaining high standards of service throughout the claims process.

Responsibilities

• Assess new claims through detailed reviews of applications and associated documents.
• Engage with clients via phone and email to facilitate smooth claims processing.
• Coordinate with external stakeholders, including medical professionals and repair shops.
• Maintain confidentiality and data protection throughout the claims process.
• Provide training and mentorship to new team members to foster a collaborative environment.
• Prepare reports on claims trends and analytics to inform management decisions.
• Stay updated on industry best practices and regulatory changes to enhance service delivery.

Requirements

Education

• Degree in Risk Management or related field is an advantage

Experience

• 4+ years experience in an insurance claims role

Technical Skills

• Insurance Legislation Knowledge
• Risk Assessment

Soft Skills

• Attention to Detail
• Communication

Certifications

• CPCU Designation

Languages

• English: Fluent

Advantageous

• Experience with digital claims processing systems: Hands-on experience with innovative digital insurance platforms.
• Knowledge of the motor insurance sector: Familiarity with claims processes specific to motor insurance policies.

Benefits

• Attractive salary with annual reviews
• Flexible working hours
• Comprehensive health and wellness benefits
• Employee training and development programs

Company Culture

• Innovation Driven: Our environment is one that encourages innovative thinking and new ideas.
• Work-Life Balance: We emphasise the importance of maintaining a healthy work-life balance for all employees.
• Community Engagement: We encourage our employees to engage with and give back to the community.