Insurance Claims Handler

Job Description

Are you an experienced Insurance Claims Handler looking for a new opportunity in a vibrant environment? In this role, you will assist clients in navigating the claims process, ensuring a smooth experience from start to finish. A keen eye for detail and a strong commitment to customer service are essential.

Responsibilities

• Manage a portfolio of insurance claims, ensuring timely processing and communication.
• Assist clients in completing claims forms and gathering necessary documentation.
• Investigate claims thoroughly, including interviews and site visits where applicable.
• Compile and prepare reports on claims for review and assessment.
• Maintain confidentiality and handle sensitive information with discretion.
• Provide training and support to junior team members as needed.

Requirements

Education

• A-levels or equivalent qualification
• Degree in a related field is preferred

Experience

• 2+ years of relevant experience in claims processing or insurance

Technical Skills

• Insurance Regulations
• IT Skills

Soft Skills

• Time Management
• Team Collaboration

Certifications

• CII Level 4 Certificate in Insurance
• Customer Service Qualification

Languages

• English: Fluent

Advantageous

• Experience handling high-value claims: Ability to manage complex claims involving significant financial implications.
• Knowledge of underwriting principles: Understanding of the principles behind insurance underwriting.

Benefits

• Flexible working hours
• Paid time off and holiday leave
• Employee assistance programs
• Team-building events and activities

Company Culture

• Employee Engagement: Our employees are actively involved in decision-making processes.
• Continuous Professional Development: We are committed to supporting our staff in their professional journeys through training and development programs.
• Work-Life Balance: We strive to maintain a healthy work-life balance to promote employee well-being.