Social and Community Service Manager

Job Description

As a Social and Community Service Manager, you will oversee a diverse portfolio of community programs aimed at uplifting individuals and families. Your role includes leading a team of dedicated professionals and ensuring that services meet the needs of our clients effectively.

Responsibilities

• Oversee all aspects of community service operations, from planning to execution.
• Prepare and administer budgets for client programs.
• Provide guidance and support to team members in their case management tasks.
• Establish and maintain relationships with local organisations for resource sharing.
• Develop community engagement strategies to foster client participation.
• Monitor legislative changes affecting community services and adapt strategies accordingly.
• Implement innovative solutions to enhance service delivery.
• Evaluate team performance and conduct regular training sessions.

Requirements

Education

• Bachelor's degree in Social Work or a related field
• Master's degree in Public Administration is a plus

Experience

• 5+ years of experience in a supervisory role within community services

Technical Skills

• Client Relationship Management
• Regulatory Compliance

Soft Skills

• Team Building
• Adaptability

Certifications

• Professional Certified Social Worker (PCSW)

Languages

• English: Fluent

Advantageous

• Experience with Fundraising: Knowledge of best practices in fundraising for community projects.
• Networking Skills: Ability to establish and maintain relationships with community leaders and stakeholders.

Benefits

• Salary range: £30,000 - £45,000 annually depending on experience
• Health insurance, pension scheme, and paid holidays
• Access to employee assistance programmes
• Regular team-building events and activities

Company Culture

• Continuous Improvement: We promote a culture of continuous improvement and encourage ongoing learning.
• Inclusivity: We strive to create an inclusive environment where diversity is celebrated.
• Fun and Engagement: We believe that a positive environment fosters creativity and engagement among staff.