Retail Manager

Job Description

Join us as a Retail Manager, where you'll lead a vibrant team at our Stoke-on-Trent store. Your responsibilities will include driving sales performance, managing inventory, and delivering outstanding customer service. We’re looking for an individual who is passionate about retail and excels in creating a positive shopping environment.

Responsibilities

• Direct store operations to meet sales, profitability, and customer satisfaction goals.
• Train and develop team members to enhance their skills and performance.
• Monitor competitor activity and market trends to stay competitive.
• Implement promotional campaigns to attract customers.
• Review and maintain store budgets and financial reports for optimal performance.
• Ensure compliance with health and safety regulations within the store.

Requirements

Education

• Relevant qualifications in retail management or business

Experience

• 5+ years of experience in retail with a focus on leadership roles

Technical Skills

• Customer Service Excellence
• Sales Forecasting

Soft Skills

• Problem-solving

Advantageous

• Experience in managing a diverse team: Ability to embrace diversity and promote inclusivity within the workplace.
• Familiarity with visual merchandising: A keen eye for product displays to enhance customer engagement.

Benefits

• Generous holiday entitlement
• Health and wellness programmes
• Career progression opportunities within the company
• Company events and team-building activities

Company Culture

• Innovation: We encourage creative ideas and new ways of working to enhance retail excellence.
• Sustainability: We are committed to sustainable practices that positively impact our community and environment.