Automotive and Watercraft Service Attendant

Job Description

We are looking for a dedicated and experienced Automotive and Watercraft Service Attendant to join our team in Manchester. The ideal candidate will provide exceptional service to clients by addressing their needs and concerns regarding automotive and aquatic services.

Responsibilities

• Provide top-notch customer service and manage client inquiries effectively.
• Handle complaints with professionalism and ensure timely resolution.
• Communicate effectively about services offered and troubleshoot client issues.
• Update customer accounts and system records in an organized manner.
• Work alongside technical teams to address client service needs.
• Conduct routine checks on vehicles and watercrafts for quality assurance.

Requirements

Education

• A Bachelor's degree in a relevant field or equivalent work experience is required.

Experience

• At least 2 years of experience in a customer service or related role is required.

Technical Skills

• Microsoft Office Suite
• CRM software

Soft Skills

• Excellent communication skills
• Problem-solving and conflict resolution skills

Languages

• English: Fluent

Advantageous

• Additional language skills: Ability to communicate in additional languages is a plus.
• Experience in the service industry: Prior experience in a similar role within the service industry is advantageous.

Benefits

• Competitive salary ranging from £20,000 to £30,000 per annum.
• Health, dental, and vision insurance.
• Flexible working hours and opportunity for overtime.
• Career growth and development opportunities.

Company Culture

• Collaboration: We foster a collaborative and inclusive environment where innovation and creativity are encouraged.
• Continuous Learning: Our team is passionate about technology and dedicated to continuous learning and improvement.
• Diversity and Inclusion: We are committed to building a diverse and inclusive team. We encourage applications from all backgrounds and experiences.