Control Room Operator

Job Description

We are looking for a Control Room Operator who will be responsible for monitoring and managing the operations of our control room. This role demands technical knowledge, the ability to multitask, and expertise in handling high-pressure situations.

Responsibilities

• Operate CCTV systems and security alarms proficiently.
• Respond to emergency situations by alerting the appropriate authorities.
• Maintain detailed records of incidents and activities for future reference.
• Conduct routine checks and tests of all security systems.
• Assist in investigations and gather evidence when necessary.
• Support security personnel and other stakeholders during incidents.
• Foster communication among teams to ensure effective operations.
• Follow protocols for data protection and confidentiality.

Requirements

Education

• First Aid at Work certification preferred

Experience

• Experience using and monitoring various control room systems.

Technical Skills

• Alarm Systems
• Incident Reporting Software

Soft Skills

• Problem Solving
• Teamwork

Certifications

• First Aid at Work certification

Languages

• English: Fluent

Advantageous

• Training experience in emergency response: Experience in training staff on emergency procedures.
• Knowledge of health and safety regulations: Familiarity with regulations and policies related to safety in the workplace.

Benefits

• Comprehensive health and wellness programmes.
• Employee training and development opportunities.
• Team-building activities and social events.
• Pension scheme with company contribution.

Company Culture

• Diversity: We celebrate diversity and promote an inclusive environment.
• Continuous Improvement: We strive for excellence in our services through ongoing improvement.
• Community Engagement: We actively engage in community initiatives to give back.