Event Operations Director

Job Description

We are searching for an experienced Event Operations Director to lead our event planning team in Stockport. The successful candidate will oversee all aspects of event execution, ensuring exceptional service delivery and operational efficiency. You will be the driving force behind our events, from initial planning stages through to successful completion.

Responsibilities

• Establish and maintain partnerships with external stakeholders, including suppliers and sponsors.
• Coordinate with internal teams to ensure all aspects of events align with company objectives.
• Develop creative concepts and themes for events that align with client visions.
• Ensure high levels of customer service are maintained throughout the event process.
• Review and finalize all event-related documents and agreements.
• Train and mentor new staff in event management procedures and company policies.
• Manage multiple events simultaneously while maintaining attention to detail.
• Build and maintain a comprehensive events calendar for the organization.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in Event Management is a plus

Experience

• 7+ years of experience in a senior role within event management

Technical Skills

• CRM Software Proficiency
• Social Media Management

Soft Skills

• Creativity
• Customer Service

Certifications

• Project Management Professional (PMP)
• Event Planning Certification

Languages

• English: Fluent

Advantageous

• Multilingual abilities: Ability to speak multiple languages is a plus.
• Experience in fundraising events: Proven track record of organizing and executing successful fundraising events.

Benefits

• Comprehensive health insurance package
• Flexible working arrangements
• Employee assistance programme
• Discounts on event tickets and services

Company Culture

• Diversity and Inclusion: We are committed to diversity and encourage applications from all backgrounds.
• Continuous Improvement: We strive for continuous improvement in our processes and products.
• Community Engagement: Our team actively participates in community events and initiatives.