Impress Associate

Job Description

Looking for a proactive Impress Associate with strong customer service acumen. The role involves managing client relationships, creating impactful presentations, and conducting market research to identify new opportunities.

Responsibilities

• Respond to client inquiries and ensure timely follow-ups.
• Develop engaging presentations tailored to client needs.
• Maintain a database of customer interactions and feedback.
• Support marketing efforts by coordinating promotional activities.
• Engage with clients to understand their needs and provide appropriate solutions.
• Analyse customer feedback to enhance service delivery.
• Collaborate with internal stakeholders to align client services with company goals.

Requirements

Education

• Relevant marketing qualifications or certifications are advantageous.

Experience

• Experience in sales or account management is a plus.

Technical Skills

• Social media platforms
• Marketing automation tools

Soft Skills

• Strong interpersonal skills
• Time management

Languages

• English: Fluent

Advantageous

• Experience with data analysis tools.: Ability to interpret and analyse client data for actionable insights.
• Social media advertising experience.: Skills in creating and managing paid social media campaigns.

Benefits

• Comprehensive health insurance
• Pension scheme
• Wellness programs and gym memberships
• Opportunities for skill enhancement and training

Company Culture

• Continuous Learning: We support ongoing training and professional growth for our team.
• Client Focused: Our primary goal is client satisfaction and building lasting relationships.
• Work-Life Balance: Our culture promotes a healthy balance between work and personal life.