Retail Manager

Job Description

We are seeking a highly motivated Retail Manager to lead our Southampton store. This role involves driving sales performance, managing staff, and ensuring exceptional customer service. If you have a passion for retail and a knack for leadership, we want to hear from you!

Responsibilities

• Manage the store's operational and financial performance.
• Create a positive working environment that encourages team collaboration.
• Establish sales targets and ensure they are communicated and understood by the team.
• Monitor and control store expenses to ensure maximum profitability.
• Conduct performance reviews and provide coaching to team members.
• Lead by example in all customer interactions.
• Organise team meetings to discuss goals, strategies, and any challenges.
• Evaluate staffing needs and allocate resources efficiently.
• Develop community engagement initiatives to enhance local presence.

Requirements

Education

• Bachelor's degree in Retail Management, Business Administration or related field
• Master's degree is a plus

Experience

• 5+ years of retail management experience

Technical Skills

• Merchandising
• Inventory Management

Soft Skills

• Problem-solving
• Motivational Skills

Certifications

• Certified Retail Manager
• Health & Safety Training Certification

Languages

• English: Fluent

Advantageous

• Skills in employee training and development: Experience in creating training programs to enhance employee skills and improve performances.
• Ability to manage multiple projects: Strong project management skills to handle various store initiatives simultaneously.

Benefits

• Comprehensive health benefits package
• Pension scheme with employer matching
• Employee assistance programme
• Regular team-building events

Company Culture

• Open Communication: We foster an environment of transparency and open dialogue at all levels.
• Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive workplace for all.
• Innovation: We encourage creative ideas and innovative solutions to drive success.