Housekeeping Supervisor

Job Description

As a Housekeeping Supervisor, you will manage a dynamic team to ensure all guest rooms and public areas are impeccably clean. Strong organisational skills and attention to detail are essential for this role.

Responsibilities

• Ensure high standards of cleanliness across all areas of the hotel.
• Manage and supervise the housekeeping team to achieve operational goals.
• Conduct evaluations and provide feedback on housekeeping staff performance.
• Order and manage cleaning supplies efficiently.
• Address and resolve guest feedback regarding cleanliness.
• Foster a positive and productive work environment.
• Collaborate with maintenance staff on repairs needed in guest rooms.
• Ensure adherence to hotel policies and procedures.

Requirements

Education

• High School Diploma or equivalent
• Bachelor's degree in Hospitality Management is preferred

Experience

• 4+ years in hotel housekeeping with supervisory experience

Technical Skills

• Cleaning and Maintenance Standards
• Budget Management

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Green Clean Certified
• First Aid Certification

Languages

• English: Fluent

Advantageous

• Bilingual in English and Spanish: Ability to communicate effectively with a diverse team and guests.
• Experience in eco-friendly cleaning practices: Knowledge of sustainable cleaning methods and products.

Benefits

• Comprehensive health insurance
• Paid time off and holiday pay
• Flexible working hours
• Training and development opportunities

Company Culture

• Continuous Improvement: We strive for excellence and always seek to enhance our services.
• Open Communication: We value transparency and encourage open dialogue among all team members.
• Commitment to Excellence: We are dedicated to providing top-notch service and quality.