Hospitality Manager

Job Description

As a Hospitality Manager at Prestige Hotels Ltd., you will be responsible for overseeing all aspects of hotel operations in York. You will ensure that our guests have a memorable stay by managing staff effectively, maintaining standards of service, and optimising hotel performance.

Responsibilities

• Lead and motivate the hotel team to deliver outstanding service.
• Evaluate operational processes and recommend improvements.
• Monitor inventory levels of supplies and equipment.
• Create and maintain a welcoming atmosphere for guests.
• Conduct staff meetings to discuss performance and set goals.
• Negotiate with suppliers for contracts and pricing.
• Ensure all staff comply with uniform and grooming standards.

Requirements

Education

• Bachelor's degree in Business Administration is a plus

Experience

• Experience in luxury hotels is preferred.

Technical Skills

• Conflict Resolution
• Operational Strategy

Soft Skills

• Attention to Detail
• Team Player

Certifications

• Hospitality Management Diploma

Languages

• English: Fluent

Advantageous

• Knowledge of marketing strategies in hospitality: Experience in promoting hotel services effectively to attract guests.
• Experience with event management: Understanding of planning and executing hotel events and conferences.

Benefits

• Health, dental, and vision insurance
• Generous annual leave policy
• Work-life balance initiatives
• Staff training and development programmes

Company Culture

• Diversity and Inclusion: We embrace diversity and create an inclusive environment for all.
• Professional Growth: We invest in our employees' growth and provide opportunities for advancement.
• Work-Life Balance: We support a healthy work-life balance for our team members.