Social and Human Service Assistant

Job Description

We are seeking a highly motivated Social and Human Service Assistant to join our team. The successful candidate will be responsible for providing vital support to social workers and assisting in various aspects related to social services.

Responsibilities

• Support social workers with case management and client follow-ups.
• Help in planning and executing community outreach programs.
• Engage with clients to understand their needs and offer appropriate support.
• Document all interactions and maintain confidentiality in line with data protection regulations.
• Analyse case trends and suggest improvements in service delivery.
• Assist in crisis situations by providing immediate support and intervention.
• Foster positive relationships with external partners and community resources.
• Participate in training and professional development opportunities.

Requirements

Education

• Bachelor's degree in Social Work or related field preferred

Experience

• Experience working with vulnerable populations is preferred.

Technical Skills

• Knowledge of case management software

Languages

• English: Fluent

Advantageous

• First aid certification: Basic first aid skills for emergency situations.

Benefits

• Comprehensive employee assistance programme
• Flexible working hours
• Support for continued education and training
• Wellbeing programmes

Company Culture

• Community Focus: Our commitment lies in empowering our communities and elevating service initiatives.
• Respect and Integrity: We operate with the highest level of respect and ethical practices.