Computer, Automated Teller, and Office Machine Repairers

Job Description

We are looking for a skilled Computer, Automated Teller, and Office Machine Repairer to join our team. The successful candidate will be responsible for diagnosing and fixing issues with a variety of machines, including PCs, ATMs, and office equipment. This role requires excellent problem-solving skills and a thorough understanding of computer hardware and software.

Responsibilities

• Troubleshoot and repair automated teller machines (ATMs) and office machinery.
• Conduct ongoing system analysis and performance checks.
• Manage inventory of spare parts and tools.
• Respond to service requests in a timely manner.
• Participate in team meetings to discuss improvements in service delivery.
• Develop and maintain technical documentation.
• Ensure compliance with health and safety regulations in service operations.

Requirements

Education

• Relevant certifications preferred (CompTIA A+, MCSA)

Experience

• 3+ years of experience in technical support and machine repair.

Technical Skills

• Printer Setup and Troubleshooting
• ATM Maintenance

Soft Skills

• Teamwork
• Customer Service

Certifications

• ITIL Foundation
• CCNA Certification (Cisco Certified Network Associate)

Languages

• English: Fluent

Advantageous

• Experience with Mac operating systems.: Understanding of Mac systems and their troubleshooting.
• Experience in configuring and troubleshooting printers and peripherals.: Hands-on experience with various printer setups.

Benefits

• Comprehensive health benefits and wellness programs.
• Flexible work arrangements.
• Professional development and training opportunities.
• Generous annual leave policy.

Company Culture

• Innovation: We prioritize forward-thinking and innovation, pushing boundaries and embracing new technologies.
• Community Engagement: We value our role in the community and actively participate in local initiatives.
• Work-Life Balance: We understand the importance of work-life balance and support our employees in achieving it.