Billing and Posting Clerk

Job Description

We are seeking a detail-oriented Billing and Posting Clerk to join our team in London. The ideal candidate will be responsible for operating billing machines, ensuring accuracy, and addressing customer queries related to invoices and bills.

Responsibilities

• Coordinate with team members to enhance the billing process.
• Handle customer queries professionally and efficiently.
• Monitor and report any technical issues with billing systems.
• Assist in audits of billing data and processes.
• Participate in training sessions on new billing software.

Requirements

Education

• A-levels or equivalent

Experience

• 1-2 years of experience in billing or a finance-related role is preferred.

Technical Skills

• Microsoft Office Suite
• Database Management

Soft Skills

• Problem-solving skills
• Teamwork

Advantageous

• Familiarity with e-invoicing: Experience with electronic invoicing setups.
• Customer service experience: Background in handling customer inquiries effectively.

Benefits

• Comprehensive training program for all new hires.
• Potential for performance bonuses.
• Health and wellness initiatives.
• Friendly and inclusive workplace culture.

Company Culture

• Innovation: We are committed to innovation and encourage our staff to think creatively and challenge the status quo.
• Respect and Integrity: We value respect and integrity in all our interactions, both within the team and with our clients.
• Work-Life Balance: We promote a healthy work-life balance and offer flexible working arrangements.