Sales Account Manager

Job Description

We are looking for a motivated Sales Account Manager to join our team in Gloucester. The ideal candidate will be responsible for managing client portfolios, developing new business opportunities, and ensuring customer satisfaction through effective communication and relationship management.

Responsibilities

• Develop and execute account strategies to drive revenue growth.
• Prepare detailed account plans outlining goals and action items.
• Collaborate with marketing to develop targeted campaigns for account growth.
• Ensure timely resolution of customer issues and concerns.
• Foster a thorough understanding of our products to effectively communicate features and benefits.
• Regularly update CRM with opportunities, forecasts, and account activity.
• Conduct regular client reviews to enhance relationship and service delivery.
• Train and mentor junior sales staff as needed.
• Stay informed about industry changes, competitive landscape, and emerging technologies.
• Work towards set key performance indicators (KPIs) and quotas.

Requirements

Education

• Bachelor’s degree in relevant field

Experience

• 3+ years of experience in a similar sales role

Technical Skills

• Microsoft Office Suite
• Sales Forecasting

Soft Skills

• Time Management
• Problem Solving

Languages

• English: Fluent

Advantageous

• Proven track record in exceeding sales targets: A history of consistently achieving or surpassing sales quotas.
• Understanding of sales metrics: Ability to interpret sales data and leverage it for decision-making.

Benefits

• Health and wellbeing support
• Professional development opportunities
• Flexible working arrangements
• Team-building events

Company Culture

• Continuous Improvement: We prioritise growth, providing employees with resources to develop their skills.
• Customer-Centric: Our clients are at the heart of everything we do.
• Work-Life Balance: We believe in maintaining a healthy balance between work and personal life.