Account Manager

Job Description

We are in search of a motivated Account Manager to join our dynamic team in Leeds. The successful candidate will be responsible for managing client relationships, ensuring satisfaction, and driving growth through effective account management strategies.

Responsibilities

• Build and maintain lasting relationships with clients to foster loyalty.
• Track account metrics and prepare actionable insights for clients.
• Create account plans and ensure accurate forecasting and budgeting.
• Resolve client issues swiftly and effectively, focusing on client retention.
• Collaborate with teams across the organization to meet and exceed client expectations.
• Identify potential risks and develop mitigation plans.
• Stay updated on competitor activities and market changes to keep clients informed.
• Assist in the development of marketing strategies to promote services effectively.

Requirements

Education

• Bachelor's degree in Marketing or Business
• Master's degree is preferred

Experience

• 5+ years of experience in account management or a similar role

Technical Skills

• Project Management Software
• Reporting Tools

Soft Skills

• Problem-solving
• Team Collaboration

Certifications

• Google Analytics Certification
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Proven track record of meeting sales targets: Demonstrated success in achieving sales goals within set timelines.
• Experience with social media marketing: Knowledge of leveraging social media for client engagement.

Benefits

• Attractive salary package and incentives
• Comprehensive health benefits
• Generous leave policies
• Opportunities for professional development

Company Culture

• Inclusivity: We are committed to fostering a diverse and inclusive workplace.
• Work-Life Balance: We strive to maintain a healthy work-life balance for all employees.
• Community Engagement: Encouraging participation in community service and outreach programs.